459. A Letter to Michael Dell, Dell Computers
Dell Headquarters 1 Dell way Round Rock Texas 78682 Att: Mr. Michael Dell March 15, 2010 Dear Mr. Dell: I have just called the telephone number associated with your corporate office in hopes of speaking to a customer service representative in America, but my call was routed as all my calls have been over the last year, to India. This reinforces my feeling that Dell prefers to be disconnected from its customer base. That’s too bad. I started purchasing Dell computers in 2002 when I chose an Inspiron 8200. In 2004, when my son went off to Brown University, I … Continue reading →