Click on this!↕

Here’s a link to the New York Times article.

How timely is this? I am still in my quest to stand up to a corporation: Verizon. My journey begins as outlined in this blog and still in progress. This month I have dealt with Verizon, Natura Pet Food, my mother’s assisted living facility, and would also have involved Corelle products but I got so disgusted with all the time I spend with this kind of stuff I put my latest nastygram off. (I purchased a bunch of attractive Corelle dishes to fill in for a waning old set of stoneware and was shocked to find that glass warps!).

Getting back to Verizon, if you read this article you can see that sneakiness reigns: the plan is to discontinue land line service and copper lines (my fight) in areas of New York State. Of course; it isn’t cost effective to maintain these lines. The workers are dreading a new device (Voice Link) being doled out that routes calls through electric outlets and then through cellphone networks. This is going to be the end of wires and the end of jobs.

Remember, I have a complaint with the New York State Public Service Commission.  In the article there is reference to “plain old telephone service,” which is what I am fighting for. If you have a line on copper wire it will not go out during a storm (provided the line is intact). There is also reference that if a  customer repeatedly insists that a wireless alternative is unwanted the line would be fixed.

As you know from my last post my latest call in to Verizon was made Friday, 6/28. It’s about three weeks now that I am trying to get my issues resolved.

Yesterday I received two User Guides for services. One for calling features and the other for Home Voice Mail, these were obviously shipped out  before I made it clear this was a service I didn’t want. I am trying to disable the home voice mail component and remain on regular fiber optic cable instead of the “digital voice” they put me on. The voice mail feature is not only screwing up my answering machine but intercepting calls and answering calls even if the receiver is off the hook. Ridiculous. I would have to tattoo a seventeen page instruction book on my arm to remember all the steps needed to use the voice mail. Just give me my simple answering machine (whose number of rings I had to reduce so it would pick up before the Verizon intercept which would then tell the the caller I hadn’t set up my account).

to be continued …