Dear friends- More than a week has gone by since I last wrote about my computer issues. Whenever I think things are fine, or will be, I am surprised by how much more can go wrong. Remember, I am talking about two NEW REPLACEMENT computers that had similar issues as their predecessors… Another technician came to the house on Monday the 20th to install a new pre-loaded hard drive but by this time neither computer was working and he took it upon himself to work on both. He had to reinstall the Operating System and drivers of the computer (Inspiron … Continue reading →

Thursday, Feb. 16, 2012 Today is not my day. I began this blog and hit a key and the whole thing disappeared. Here we go again. I am journaling my experience for several reasons: It is too unreal; It might be a great 20 hour bedtime story for my future grandchildren; If I ever decide to jump off a roof it will be the note I leave behind. So. Let me tell you. My story continues where it left off yesterday. I have had a run of Dell laptops with bad luck. Replacements and more replacements. I finally got the … Continue reading →

Dear Friends who have been following my story, I offer you an update on my incomprehensible technological journey. Here is a link to the history of my tale of woe. You may sift through the gruesome details at your leisure. Then you can scratch your head in wonder along with me. Here is an email I just wrote to Dell: Dear Lorna, I received the replacement computer for the mini yesterday: svc tag xxxxx replacement – order # xxxxx Inspiron 14 Notebook I spent 3 hours last night installing my browser, AOL, and Trend Micro. And then I noticed the … Continue reading →