For those of you who have been following my never ending story about my experiences with Dell support, I have some heartening information. (More links to old stuff) Briefly, I have six (count ’em) running Dells and one old one that I have put away. Over the years I have noticed a decline in service and quality. I’d say things were fine until about 2007 when I bought my workhorse desktop. My son’s computer, purchased on 2004 before he left for college, runs day and night and he’s never had a problem with it until recently when the e key … Continue reading →